Terms of service

Last updated: October 10, 2026

1. Overview

This website is operated by NATIIK, based in Dubai, United Arab Emirates ("we", "us", "our"). By visiting our store or placing an order, you agree to these Terms of Service, together with our Shipping Policy, Refund Policy and Privacy Policy.

2. Eligibility

By using this store you confirm that you are at least the age of majority in your country of residence, or that you have your parent or guardian's permission to use the store.

3. Products and descriptions

We make every effort to describe and display our products accurately. Colours, sizes and appearance may vary slightly from the images shown due to screen settings and manufacturing batches. Products are intended for normal household and personal use; please follow any instructions and safety information supplied with the product. Children's toys should be used under adult supervision.

4. Prices and payment

Prices are shown in your local currency where available and may change without notice. We reserve the right to correct pricing errors and to cancel orders placed at an incorrect price, in which case you will receive a full refund. Payment is taken securely at checkout through our payment providers.

5. Orders

We reserve the right to refuse or cancel any order, for example if a product is unavailable, if we suspect fraud, or if there is an error in the product or pricing information. If we cancel an order after payment, we will refund you in full.

6. Shipping, returns and refunds

Delivery is governed by our Shipping Policy, and returns and refunds by our Refund Policy.

7. Promotions and discounts

Discount codes and bundle offers are subject to the terms shown with the offer, cannot be exchanged for cash, and may be withdrawn at any time. Only one discount can be applied per order unless stated otherwise.

8. Intellectual property

All content on this website, including text, graphics, logos and design, belongs to NATIIK or its licensors and may not be copied or reused without permission.

9. Limitation of liability

To the fullest extent permitted by law, NATIIK is not liable for any indirect or consequential loss arising from the use of our website or products. Nothing in these terms limits any liability that cannot be limited by law, or your statutory rights as a consumer.

10. Governing law

These terms are governed by the laws of the United Arab Emirates. If you are a consumer, you also benefit from any mandatory consumer protection laws of the country where you live.